How we work
We begin where you are.
The starting point is what you want to achieve and the situation you are in.
It may sit in everyday work, in a team, in leadership, in governance, in a strategic choice — or in another part of the system. Your situation shows where beginning creates the most value.
The whole
Begin where it creates value. Keep the whole with you.
Organisations are complex human systems. What is most visible is part of a larger whole. That is why we explore the situation together and see how the different parts hold together.
Begin anywhere
Development can begin where the need is.
Wholeness and context
The areas are connected and influence one another.
A circular and adaptive journey
Experience, reflection and learning shape what the organisation tries next.
Expansion through small steps
A small step can send ripples outwards. As learning and new ways of working take hold, they can spread further, reinforce one another and create effect in more parts of the system.
Over time
Solve today's challenge.
Build the capacity for the next.
Every change can also become practice for the organisation. By observing, understanding, learning and carrying the learning further, the ability to meet the next situation keeps developing. In that way the work creates value today and greater transformation capacity over time.
The same work creates value today and strengthens the capability for the next step.
In practice
What does it look like in practice?
Four recurring ways of working. They run in parallel, play into each other and come back around throughout the work.
- Understand
- Build a shared picture of the situation, what you want to achieve and where the opportunity lies.
- Try
- Make concrete changes in real work and learn from what happens.
- Reflect
- Surface what is happening, which assumptions are being challenged and what the organisation is learning.
- Expand
- Let what works reach more people, contexts or parts of the system when that is the right move.
Ways in
Different situations need different ways in.
The work can begin with a person, in a group, or across the wider system of the organisation.
So where do you begin?
Where you are.
Start with the situation as it actually stands in your organisation. Together, we explore what matters and what next step could create value.